Terms and Conditions

General Provisions

Welcome to Kiticonic's website. These Terms and Conditions will govern your use of our website and services. By using our site, you agree to observe and comply with these terms. If you do not accept these conditions, please refrain from using the website. Kiticonic may update these terms at any time without prior notice, so it is recommended to review this page periodically.

Service Availability

We provide pet support services in Hong Kong. We exclusively service this region. The services offered include grooming, pet sitting, walking, and other related wellbeing offerings. Be sure to check the specifics of each service before booking.

Booking and Payment

All bookings are carried out through the website, but we accept cash on delivery only. Any other mode of payment will not be accepted. You understand that you will pay full cash for the work given after it gets delivered to you by booking our service. The services can be canceled within 24 hours before the actual date of service without any fee.

Cash Payment Policy

Because we are a cash business, the clients will need to have the right payment ready at the time that the service is delivered. Currently, we do not accept credit or online payments. Where a necessary cash payment is not given, it may lead to cancellation of service or refusal to render subsequent requests for service.

Refunds

There will be no refund after service is complete. In case you find any part of the service unsatisfying, please do convey your concerns to us during the service session so that we could resolve them on the spot in real-time.

Change in Service

Kiticonic may, at its discretion, modify or terminate any of the services available through this website. While Kiticonic uses reasonable endeavors to ensure accuracy and up-to-date availability of information relative to services, occasionally there may occur a change in descriptions of services, availability, or prices. The customer is obliged to obtain the current service details before booking.

User Conduct

Accessing, downloading, storing, or otherwise reproducing any of the material available through this website is permitted for your own personal use only. You agree not to misuse the site or its services. Misuse includes, but is not limited to, the following:

  1. Unauthorized access to the website or its data.
  2. Providing wrong information at the time of reservation or communication.
  3. Violation of all applicable laws and regulations of Hong Kong.

Any breach of these terms will automatically and immediately end your rights to use the site, but may also involve further legal actions when necessary.

Privacy and Data Usage

Kiticonic respects your privacy. By using our site, you consent to the collection and use of personal data as laid down in our Privacy Policy. The information we collect about you is very specifically and narrowly targeted. This is for processing bookings and to enhance the quality of services. We will not share any of your data with any third parties for purposes other than where we are legally obliged.

Intellectual Property

All and any the contents of the Kiticonic website, including but not limited to text, images, logos, trademarks are owned by Kiticonic. You do not reproduce, distribute, or otherwise display any of the contents without our explicit express written permission. We shall be free from and release you from any damage or consequences that you might incur from your unauthorized use of this content.

Disclaimer of Warranties

Kiticonic hereby disclaims all indirect, incidental, or consequential damages that might arise from the use of our services or website. We will try to provide the highest quality service possible; however, no warranties are made about the uninterrupted operations of the website and at all times the accuracy of the same. We will note down unavailability on the site or errors as soon as possible and attempt to correct this problem.

Links to Third Party Sites

Our Website may contain links to other websites or services. These links are provided for your convenience only. We have no control over the information or materials presented on or contained within any third-party websites or services and are not responsible for their content. You access and use such third-party websites or services at your own risk, and you agree to review their terms of use.

Applicable Law

By your access, use, and/or contribution to our services, you agree to submit to the non-exclusive jurisdiction of the Courts of Hong Kong for any dispute or action arising from or as a result of such use of our services. The Terms and Conditions shall be construed exclusively in accordance with and governed by the laws and regulations of Hong Kong.

Contact Us

In case of any queries or clarifications regarding the above terms and conditions, please feel free to write to us at [email protected]. We are here to clear your queries or the contents of this presentation.